installation >> conflicting versions of outlook 2007

by yovation » Sun, 29 Jul 2007 12:52:47 GMT

Hi,

I am unable to install outlook 2007. I ran the diagnostics and it
says I have conflicting versions of outlook.

I have tried the Add Remove programs and they don't show up.
I have tried the control panel > MAIL, and when I click that I get an
error that says not enough memory to open program.

When I try to Add Remove features on the installation menu, under
outlook I get 'Not Available' and... there is not an option to run it
from my computer.

Any ideas on how to solve this problem?

Thank you.
David



installation >> conflicting versions of outlook 2007

by DL » Sun, 29 Jul 2007 19:26:41 GMT


Perhaps this means you allready have an earlier version of OL installed
Do you have any other version of Office Installed, if you have modify the
installation to remove OL








installation >> conflicting versions of outlook 2007

by yovation » Sun, 29 Jul 2007 23:58:20 GMT

I clicked the link and it says 'requested message could no be found'.

Office clearly thinks there are 2 installations of Outlook 2007.

Is there a way within the registry to just remove OL?

Thanks.
David



conflicting versions of outlook 2007

by DL » Mon, 30 Jul 2007 07:34:40 GMT

A conflicting version usually means you have another, earlier, version
installed Only one instance of OL can be installed
Perhaps you have an earlier version of Office or Beta or trial version
installed?







conflicting versions of outlook 2007

by yovation » Mon, 30 Jul 2007 11:12:08 GMT

I did have another version of Office installed. The trial version. I
deleted it but the problem is still there.

In my Add Remove Programs, here are the Office files listed:

MO 2007 Primary Interop Assemblies
MO Accounting 2007
MO Accounting ADP Payroll Addin
MO Accounting Fixed Asset Manager
MO Accounting PayPal Addin
MO Small Business Connectivity Components
MO Standard Edition 2003*
MO Office Ultimate 2007

* When I try to remove this version, I get an error 'installation
source for this product is not available. Verify that the source
exists and that you can access it'.

I don't know how to verify if the source exists?

Thank you for your help.
David



conflicting versions of outlook 2007

by DL » Mon, 30 Jul 2007 16:29:40 GMT

You need the MS Office 2003 cd, or original installation source, in order to
uninstall it







conflicting versions of outlook 2007

by yovation » Fri, 03 Aug 2007 03:19:24 GMT

I have the original office disk 2003. When I try to run setup.exe, I
get the error 'The installation source for this product is not
available'.

Any suggestions?

Thank you.
David



conflicting versions of outlook 2007

by DL » Fri, 03 Aug 2007 07:04:44 GMT

I assume that when you insert the 2003 cd it doesnt auto run and present you
with a list of options - Modify, Add Components, Remove -?
This tool may help, but read carefully before using
http://support.microsoft.com/default.aspx?scid=kb ;en-us;290301







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