installation, Outlook 2007 Pro not responding

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installation >> Outlook 2007 Pro not responding

by U0VL » Mon, 30 Jul 2007 08:04:05 GMT

I upgraded to Office Prof 2007 from Office XP Pro on my Dell inspiron 9300
using WinXP ver2. Old version of office, including Outlook, was running
fine. Did the install, registration and downloaded all updates. Opened
Outlook first, and it hung when the "Configuring Outlook" popup box came up,
with "Migrating Account Settings" in bold. Waited several minutes, checked
Task Manager and it showed both the "Configuring" box and Outlook itself not
responding. Closed and reopened in safe mode, with same results. Ran the
check that came up without finding anything wrong. Ran Office Diagnostics
which found no problems. Have repeated trying to open Outlook 2007 2 more
times with same results.

All of the other programs work properly. Outlook is the only one that won't
open.

Downloaded and tried to install Update for Outlook 2007 (KB933493) but it
was already on the computer.

Any help would be much appreciated.


--
SEK

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installation >> Outlook 2007 Pro not responding

by BillR [MVP] » Mon, 30 Jul 2007 12:53:42 GMT


Try with a new profile created via the Mail icon in Control Panel.

--
Bill R MVP





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installation >> Outlook 2007 Pro not responding

by U0VL » Wed, 01 Aug 2007 05:56:05 GMT

Thanks for that. The new profile worked. I can now open outlook. Can I
delete the old profile?

However: I am now getting a message that occurs everytime Outlook is opened
that there is a newer version of Live Search Maps for Outlook that needs to
be repaired, but the file cannot be found on my computer. It was,
apparently, in a temp folder and has been erased. I searched the install
disk for it, but it is not on there, either. Any ideas?
--
SEK







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Outlook 2007 Pro not responding

by BillR [MVP] » Wed, 01 Aug 2007 16:28:19 GMT

You can remove the old profile if you like. There really isn't any need to
though. Just set Outlook to not prompt for the profile used via the Mail
icon in Control Panel.
For your current issue I'd reinstall/update Live Search Maps for Outlook.
You can get it from:
http://outlook.maps.live.com/minisites/local/outlook/default.aspx

--
Bill R MVP







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Outlook 2007 Pro not responding

by U0VL » Thu, 02 Aug 2007 01:12:11 GMT

Thank you for all of your help. Hopefully that was the last fix.
--
SEK










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"Microsoft Outlook"
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"Microsoft Outlook"
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"Microsoft Office"
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"Microsoft Outlook"
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Am I correct in my assumption that when this operation is completed that 
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Mark

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7. Dual-Boot XP Pro 32-bit & XP Pro x64 / MS Office Pro 2007 Lice 

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"Bob I" wrote:

> Can you run both copies simultaneously?
> 
> Sputnik wrote:
> > I am unclear as the the true LEGAL situation in installing Office Pro 2007 
> > for dual-boot PC's running two versions of XP Pro (32 & 64 bit).  This is the 
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> > I still would like to install it on a portable unit for field work and am 
> > under the impression that this is valid under the License Installation and 
> > Use Rights, para. 2b.
> > 
> > Any ideas or do I need a lawyer to solve this one?
> 
>

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