management >> Archiving with OnBase using Web Service

by MickeyD » Thu, 27 Apr 2006 00:29:38 GMT

Hello,

I'm trying to archive a document to OnBase (v 4.3.87.11) using the
ArchivalToken both from the my own web service using the Core Services
COM API and from OnBases's Hyland.Services web service API. We're
using IIS 6.0 and ASP.NET 2.0. I'm getting the error below.

I'm guessing it's a permission issue with IIS / ASP.NET, since
archiving works fine from a Windows app. I'm impersonating a user
which does have rights to write to the diskgroups dirs/files and
Anonymous access is turned on.

is there anything else I need to configure to get it to work? Any help
would be appreciated.

Thanks,
Mark

[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC, Module:Core
Services, COBFileManager::CopyToDiskgroup, Unable to access source file
[.\OBFileManager.cpp,472],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC, Module:Core
Services, COBFileManager::CopyPageDataToDiskgroup, Failed copying file
to diskgroup. [.\OBFileManager.cpp,572],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC, Module:Core
Services, COBFileManager::CopyPageDataToDiskgroupByID, Failed to copy
to diskgroup [.\OBFileManager.cpp,401],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC,
Module:Presentation Services, COBImageStorageHandler::GetPages, Failed
to copy to diskgroup [.\OBImageStorageHandler.cpp,106],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC,
Module:Presentation Services, COBStorageHandler::StoreDataCollection,
Failed to fill Document Page Collection
[.\presentation_utility.cpp,566],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC,
Module:Presentation Services, COBStorageProvider::StoreDocumentEx,
Error on storage handler. StoreData failed.
[.\OBStorageProvider.cpp,178],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC,
Module:Presentation Services,
COBStorageProvider::processNewDocumentToken, StoreDocument failed
[.\OBStorageProvider.cpp,1020],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC, Module:, ::, A
general error occurred. [.\OBStorageProvider.cpp,322],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC,
Module:Presentation Services, COBStorageProvider::ProcessArchivalToken,
Error 0x80004005 occurred. [,0],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC, Module:, ::, A
general error occurred. [.\OBXStorageProvider.cpp,330],
[04/26/2006 10:29:56][0x80004005] Thread:0x00000DDC, Module:, ::, A
general error occurred. [.\OBXStorageProvider.cpp,257],