powerpoint, Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by mlh78750 » Wed, 22 Jul 2009 00:11:43 GMT

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I get a message that I need to update to the latest powerpoint to open the file. Ironic since the update is what actually caused the problem. These are files I created under 12.1.9 and will now no longer open at all under 12.2.

To workaround the issue I tried opening the files in office for win 2007 and making a small change and saving. The file is still not able to be opened in 12.2 powerpoint. The only way I was able to get my data back was to open in windows and save as 97-2003 format and therefore losing quite a bit of my formatting. :(
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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by ta548 » Wed, 22 Jul 2009 06:31:14 GMT


Same issue here. Happened after installing 12.2.
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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by dejadeja1 » Wed, 22 Jul 2009 08:16:33 GMT

I simply saved the file in pptx again using Office 2007 and solve the problem without losing my format. But it is really annoying you have to do this.
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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by mlh78750 » Thu, 23 Jul 2009 04:14:35 GMT

> I simply saved the file in pptx again using Office 2007 and solve the problem without losing my format. But it is really annoying you have to do this.

This does not work for me on the three pptx files I have tried. I eventually just reinstalled and upgraded just to 12.1.9 and everything is working correctly again. I'll wait until 12.2.1 and hope that they have fixed this problem.
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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by RSK » Thu, 23 Jul 2009 06:39:32 GMT

Same thing here, I will have to uninstall and then retrograde to 12.1.9. Has anyone heard anything official from MacBU on this? The software in the update might be fine but it sure did break a bunch of my files... what a pain!
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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by Nigelb » Thu, 23 Jul 2009 21:14:39 GMT

The workaround to this problem is to open the document with the Open XML Converter application (downloadable from Mactopia), which will convert the doc back to .ppt format and open in Powerpoint for you. You can then re-save in .pptx format.

It's not clear from the web page that you are directed to when this problem occurs whether Office compliance with the Office Open XML standard (OOXML) has got better or worse. Seems to make no difference to Keynote which will successfully open .pptx files created with before and after SP2 versions. At least we get motion paths and animated GIFs in this version, but at the cost of a shedload of grief.

This issue must have been known about before SP2 was released but is there a warning anywhere in the release notes? Oh no.....
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powerpoint >> Files saved as pptx yesterday in 12.1.9 will not open today in 12.2 after upgrade.

by MarcosM » Fri, 07 Aug 2009 09:28:43 GMT

Office 2008 for Mac 12.2.1 update is now live! This release fixes the issue in Office 12.2.0 where some users were not able to open some PowerPoint (.pptx) & Excel (.xlsx) files. The release is available for English versions today, August 6, and other languages will be available soon.

To download please visit: < http://www.microsoft.com/mac/downloads.mspx> ;

This update only applies to 12.2.0. If you are running a previous release, you must update to 12.2.0 first, and then install 12.2.1. The update is also available from the Auto Update tool.

Marcos Montenegro
Macintosh Business Unit
Microsoft Corp.

This posting is provided *AS IS* with no warranties, and confers no rights.
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Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

My version of Powerpoint 2008 crashes uopn opening even though I've upgraded to 12.2.1, it still says I'm operating on 12.2.0? attached is the error code. Any advice you can give me to fix this problem is appreciated, thank you.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-24 14:42:14 -0400
Application Name: Microsoft PowerPoint
Application Bundle ID: com.microsoft.Powerpoint
Application Signature: PPT3
Application Version: 12.2.0.090605
Crashed Module Name: Foundation
Crashed Module Version: unknown
Crashed Module Offset: 0x000260e0
Blame Module Name: Foundation
Blame Module Version: unknown
Blame Module Offset: 0x000260e0
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x92be70e0 in __NSAddExceptionHandlerForLock + 0x00000134 (Foundation + 0x000260e0)
# 2 0x92be6fcc in __NSAddExceptionHandlerForLock + 0x00000020 (Foundation + 0x00025fcc)
# 3 0x937bfde8 in -[NSViewHierarchyLock lockForWriting] + 0x00000200 (AppKit + 0x00035de8)
# 4 0x9382d4b4 in -[NSWindow dealloc] + 0x000001D8 (AppKit + 0x000a34b4)
# 5 0x01490ee4 in _McpCreateNSCursor + 0x00000064 (MicrosoftComponentPlugin + 0x0018bee4)
# 6 0x02149f14 in Art::ShapeDragElement::GetGelEffect(Ofc::TSharedPtr<Art::View>, Art::MouseMessage const&) const + 0x000014E0 (OfficeArt + 0x00141f14)
# 7 0x0214a240 in Art::Cursor::Set(Art::Cursor::CursorID) + 0x00000118 (OfficeArt + 0x00142240)
# 8 0x0038b590 in __mh_execute_header + 0x0038A590 (Microsoft PowerPoint + 0x0038a590)
# 9 0x00383d74 in __mh_execute_header + 0x00382D74 (Microsoft PowerPoint + 0x00382d74)
# 10 0x0046ff38 in __mh_execute_header + 0x0046EF38 (Microsoft PowerPoint + 0x0046ef38)
# 11 0x0002341c in __mh_execute_header + 0x0002241C (Microsoft PowerPoint + 0x0002241c)
# 12 0x00492b90 in __mh_execute_header + 0x00491B90 (Microsoft PowerPoint + 0x00491b90)
# 13 0x00043554 in __mh_execute_header + 0x00042554 (Microsoft PowerPoint + 0x00042554)
# 14 0x013b693c in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000012F4 (MicrosoftComponentPlugin + 0x000b193c)
# 15 0x013b48a8 in MHIView::GetMHIView(OpaqueControlRef*) + 0x0000011C (MicrosoftComponentPlugin + 0x000af8a8)
# 16 0x013ac7cc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x00000230 (MicrosoftComponentPlugin + 0x000a77cc)
# 17 0x932ac930 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000002B0 (HIToolbox + 0x00007930)
# 18 0x932ac088 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000170 (HIToolbox + 0x00007088)
# 19 0x932b2e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 20 0x01421730 in _UnregisterHIViewForMouseMoveEvents + 0x000003B8 (MicrosoftComponentPlugin + 0x0011c730)
# 21 0x01422064 in _UnregisterHIViewForMouseMoveEvents + 0x00000CEC (MicrosoftComponentPlugin + 0x0011d064)
# 22 0x013ac7cc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x00000230 (MicrosoftComponentPlugin + 0x000a77cc)
# 23 0x932ac930 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000002B0 (HIToolbox + 0x00007930)
# 24 0x932ac088 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000170 (HIToolbox + 0x00007088)
# 25 0x932b2e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 26 0x9333f22c in HandleMouseEventForWindow(OpaqueWindowPtr*, OpaqueEventRef*, unsigned short) + 0x000000E8 (HIToolbox + 0x0009a22c)
# 27 0x934a23e4 in HandleMouseEvent(OpaqueEventRef*) + 0x0000016C (HIToolbox + 0x001fd3e4)
# 28 0x932b31f8 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000001EC (HIToolbox + 0x0000e1f8)
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