bcm >> Outlook 2007 Locks Up in Send/Receive

by keith » Wed, 07 Mar 2007 23:09:44 GMT

I have intalled Office 2007 on 2 different machines and both are
locking up in Outlook when the user attempts to reply to an email. Is
this a known issue???



bcm >> Outlook 2007 Locks Up in Send/Receive

by Mukesh Agarwal [MSFT] » Thu, 08 Mar 2007 03:24:03 GMT


Please try microsoft.public.coutlook NG.

--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

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A customer of mine has a problem with Outlook 2007 SP1 + latest updates 
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I set up and installled the computer from new on 18th March 2009 and as part 
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The customer has told me he hasn't changed anything that could cause this 
problem. Over the telephone I have talked the customer through disconnecting 
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remains.

I have an appointment with the customer at 16:00 Tuesday 24th March (GMT) to 
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troubleshoot this issue. I would be particularly interested to hear if anyone 
knows of any issues between Windows Mobile 2003 SE, WMDC and Outlook 2007.

Update: customer has now told me that an email is permanently stuck in the 
Outbox. If he tries to open it he gets the message "Cannot open this item. 
Outlook has already begun transmitting this message." I have talekd him 
through taking Outlook offline and trying to delete it and even deleting the 
email accounts from Outlook but this doesn't resolve the issue. I have also 
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4. Outlook 2007 locks during send/receive - Microsoft Office Outlook

5. Outlook 2007 Multiple Send And Receive Actions Until Locks Up

A customer of mine has a problem with Outlook 2007 SP1 + latest updates 
running on Vista SP1 + latest updates whereby when he does a send and receive 
and there is an email in the Outbox waiting to be sent, instead of carrying 
out three send and three receive actions (one for each email account present) 
Outlook starts doing many send and receive actions and finally locks up.

Relevant background info as follows:

I set up and installled the computer from new on 18th March 2009 and as part 
of the installation set up and tested the email in Outlook 2007. I also 
installed the Windows Mobile Device Center and paired the customer's HP iPAQ 
running Windows Mobile 2003 SE to sync Contacts and Calendar with Outlook 
2007. The email problem started mid-morning the next day (i.e. 19th March) 
and the customer had used his email successfully a significant number of 
times before this began to happen. 

The customer has told me he hasn't changed anything that could cause this 
problem. Over the telephone I have talked the customer through disconnecting 
the HP iPAQ and deleting and recreating the email accounts but the problem 
remains.

I have an appointment with the customer at 16:00 Monday 23rd March (GMT) to 
investigate this problem and would appreciate any advice on how to 
troubleshoot this issue. I would be particularly interested to hear if anyone 
knows of any issues between Windows Mobile 2003 SE, WMDC and Outlook 2007.

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I just upgraded to Office Pro 2007
Every time a send/receive takes place, my computer bogs down and have to 
wait for send/receive to finish before continuing my other work.
I am using Windows XP 3 Meg memory and and Athlon 64 Dual Core Processor.
Outlook 2003 never caused this problem. 
Does anyone have any ideas?
Thanks

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