transport, SMTP Auth failure

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transport >> SMTP Auth failure

by Jessica » Tue, 12 Aug 2003 22:35:12 GMT

Hello all

I had a working Exch2k server which I had to move to
another physical server. All of that is fine. I also had
to change the SMTP host name as we were not allowed to use
the old one anymore. Now, I can receive email, but not
able to send out. If I look at SMTP Queue they are piled
there. Looking at the properties of eavh queued item
reveal the message ("The remote SMTP service rejected AUTH
negotiation."). I have contacted the ISP and verified that
all the details are correct. I even tried direct
connection to ISP from Outlook express to verify the
settings are correct. Why am I getting this error message.

Any ideas? I would be grateful. I am rather desperate.

Many thanks.

Jessica
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transport >> SMTP Auth failure

by Patrick Genova (MSFT) » Wed, 13 Aug 2003 00:42:03 GMT


Hi Jessica,

You may want to take a look at this article and check your settings
accordingly.

329636 The Remote Simple Mail Transfer Protocol Service Rejected AUTH
http://kb/article.asp?id=Q329636

Thanks,

--
Patrick Genova
XXXX@XXXXX.COM
Please do not send mail directly to this alias.This alias is for newswgroup
purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
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transport >> SMTP Auth failure

by Patrick Genova (MSFT) » Wed, 13 Aug 2003 00:44:32 GMT

Hi Jessica,

Here is an article that you may want to take a look at and check your
settings as per the article.

329636 The Remote Simple Mail Transfer Protocol Service Rejected AUTH
http://kb/article.asp?id=Q329636

Hope this Helps,

--
Patrick Genova
XXXX@XXXXX.COM
Please do not send mail directly to this alias.This alias is for newswgroup
purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
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Similar Threads

1. SMTP Auth failure 

Hi,

If  understand your issue, you are forwarding to a smarthost for your
outbound mail.   To help narrow down what could be causing the issue, I have
a few questions.

How do you have this configured?  Is it on an SMTP connector?

Does this smarthost require authentication for you to drop mail to them or
do they just accept mail from your domain?

If it requires authentication, how do you have it configured to
authenticate?

Best Regards,
Beth

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Please do not send email directly to this alias. This alias is for newsgroup
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This posting is provided "AS IS" with no warranties, and confers no rights.


"Jessica" < XXXX@XXXXX.COM > wrote in message
news:0eac01c360de$cd5594d0$ XXXX@XXXXX.COM ...
> Hello all
>
> I had a working Exch2k server which I had to move to
> another physical server. All of that is fine. I also had
> to change the SMTP host name as we were not allowed to use
> the old one anymore. Now, I can receive email, but not
> able to send out. If I look at SMTP Queue they are piled
> there. Looking at the properties of eavh queued item
> reveal the message ("The remote SMTP service rejected AUTH
> negotiation."). I have contacted the ISP and verified that
> all the details are correct. I even tried direct
> connection to ISP from Outlook express to verify the
> settings are correct. Why am I getting this error message.
>
> Any ideas? I would be grateful. I am rather desperate.
>
> Many thanks.
>
> Jessica

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3. Strange AUTH failure with SMTP connector 

Hey Karlheinz,

Is the smarthost local to your site or is it at the ISP's end ? Do you
have any firewalls between your Exchange server and smarthost ? If  so
make sure there are no SMTP proxies running on it. You may wanna check
KB 320027 which talks about this.
Also can you do a telnet smarthost 25 and send mail via the telnet
session ?  If this works , you may wanna consider running a netmon
trace and repro the problem to capture it in the netmon trace. I can
analyse it for u incase you need help on that.

Also disable any 3rd party products on the Exchange server and make
sure there is no sort of filtering happening on any routers, switches
along the way to the smarthost.

Regards
Randy
Brightstor and Exchange Specialist

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