print_fax, Admin can print, users can not. (again)

microsoft.public.windowsxp.print_fax - Microsoft Windows XP


print_fax >> Admin can print, users can not. (again)

by Tim Kiebert » Mon, 15 Sep 2003 09:58:13 GMT

Hello,

Here is my version of this problem. Running XP on new
computer with fresh install of XP SP1 using HP LJ 1000.

(1)Start computer and log on with a "user" account.
Printer does not respond. Job shows up in the que but
gets "error printing" message.

(2)Start computer and log on with admin priviledges and
don't use printer. Now logging of and then logging on as
a "user" and printer does not respond. Job shows up in
the que but gets "error printing" message.

(3)Start computer and log on with admin priviledges and
then print something. Firmware is downloaded to printer
and print happens. Now logging of and then logging on as
a "user" and all printing is happy.

It seems like the printer needs that firmware download
before it will work and that "user" accounts are not
letting that happen. Before upgrading the printer driver
the firmware download happened as soon as an admin
account logged on so point 2 above did not apply then.
I also have the same problem with the printer driver of
the fax program (HotFax 5.1)

If this has been solved since some of the old posts that
I have read I apologise and ask for directions to the fix.

Tim


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